Jira Service Management

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While we appreciate all players who write in, we may not be able to respond to all inquiries outside of those in need of direct support and troubleshooting. \nDue to the current coronavirus (COVID-19) situation and limitations on non-essential business operations, warranty replacements for physical game copies and Collector’s Edition items are currently limited and there may be a delay in assistance. We also recommend contacting the retailer you purchased from for additional options as they may have a more immediate option for replacement. \nOur sincerest apologies for the inconvenience, and we thank you for your understanding.","translations":{"en-US":{"helpCenterTitle":"How can we help you?","sharedPortalName":"Capcom Help Center","announcementHeader":"CAPCOM USA SUPPORT HOURS","announcementMessage":"Monday - Friday\n8AM Pacific - 5PM Pacific\nPlease allow up to 5-7 business days to receive a response.\n\nSupport is not available on the weekends.\n\nPlease note that this method of contact is for technical troubleshooting with games. While we appreciate all players who write in, we may not be able to respond to all inquiries outside of those in need of direct support and troubleshooting.\n\nDue to the current coronavirus (COVID-19) situation and limitations on non-essential business operations, warranty replacements for physical game copies and Collector’s Edition items are currently limited and there may be a delay in assistance. We also recommend contacting the retailer you purchased from for additional options as they may have a more immediate option for replacement.\n\nOur sincerest apologies for the inconvenience, and we thank you for your understanding.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004099","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6c1157fc-4b9a-48d4-9e5d-77b77d3fcbb3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYzFlZjgzMy03NjQ3LTQyYWEtYjA0Yy04YjY5ZWEyOTk4YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjMTE1N2ZjLTRiOWEtNDhkNC05ZTVkLTc3Yjc3ZDNmY2JiMyI6WyJyZWFkIl19LCJleHAiOjE2MzI2ODExODksIm5iZiI6MTYzMjY4MDUyOX0.FnLZyqTs2YWnPazdGtkcQAFWrrsgu9aO-Mr4lNmsabE&client=dc1ef833-7647-42aa-b04c-8b69ea2998b5&height=300&mode=fit","bannerMediaApiFileId":"6c1157fc-4b9a-48d4-9e5d-77b77d3fcbb3","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"Capcom Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://capcomusasupport.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"1","key":"fsdp","name":"Capcom USA Support","description":"Welcome to the Support Portal for Capcom USA! Search for help articles in the search bar or select a category below.\n\nPlease note that this line of contact is primarily for Capcom USA customers in North America and South America. For the best possible support for your region and language, please contact your corresponding team:\n\nFor European / UK inquiries; please reach out to feedback@capcom.com. \nFor Asia territory inquiries; please visit: <a href=\"https://www.asia.capcom.com/\" class=\"external-link\" rel=\"nofollow noreferrer\">https://www.asia.capcom.com/</a> (They can also be reached by e-mail at info-asia@capcom.com).\n\nFor inquiries regarding Capcom Mobile titles on iOS / Android, please visit the following link: \n<a href=\"http://www.us.capcommobile.com/main#support\" class=\"external-link\" rel=\"nofollow noreferrer\">http://www.us.capcommobile.com/main#support</a>\n\nThis site is owned and operated by Atlassian and governed by Atlassian’s privacy policy. \n<a href=\"https://www.atlassian.com/legal/privacy-policy\" class=\"external-link\" rel=\"nofollow noreferrer\">https://www.atlassian.com/legal/privacy-policy</a>","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false}],"sortBy":"POPULARITY","limit":15,"total":1}}

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